EPYC Email
Make Sure You Receive EPYC Email
To ensure that you receive email from EPYC you should make sure that your email program trusts email that you receive from epyc.net or epyc@epyc.net. We have included instructions below for some of the most popular email applications.
AOL
Add epyc@epyc.net to your AOL address book:
- Click the Mail menu and select Address Book.
- Wait for the "Address Book" window to pop up, then click the Add button.
- Wait for the "Address Card for New Contact" window to load.
- Once loaded, add epyc@epyc.net into the "Other E-Mail" field.
- Make epyc@epyc.net the "Primary E-Mail" address by checking the associated check box.
- Click the Save button.
Yahoo!
Set up a filter to redirect epyc@epyc.net into your inbox:
- Open your mailbox and click on Mail Options (upper right hand corner).
- Select Filters (bottom left corner).
- Click the Add link on the Filters page.
- Update the "From header:" rule with the following 2 pieces of information: "contains" and epyc@epyc.net. This essentially allows the mail server to identify our email communication based on the email's *From* address.
- Click the Choose Folder pull down menu and select inbox.
- Select the Add Filter button.
Hotmail
Add epyc.net to your Hotmail Safe List:
- Open your mailbox and click "Options" (upper right hand corner).
- Click the "Junk E-Mail Protection" link (top of page).
- Select the "Safe List" link (2nd from bottom).
- Add epyc.net into the dialog box titled "Type an address or domain".
- Click the "Add" button next to the dialog box.
Gmail
Add epyc@epyc.net to your Gmail Contacts List:
- Click Contacts along the left side of any Gmail page.
- Click Add Contact.
- Add epyc@epyc.net into the primary email address dialog box.
- Click Save.
- Click Spam along the left side of any Gmail page.
- Check mark the box next to epyc@epyc.net.
- Click the NOT Spam button along the top.
Mozilla Thunderbird
Add epyc@epyc.net to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.
Add epyc@epyc.net into your Personal Address Book:
- Click the Address Book button.
- Make sure the Personal Address Book is highlighted.
- Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
- Under the Contact tab, add epyc@epyc.net into the Email dialog box.
- Click OK.
You can also right-click any email address you see in Thunderbird and select "Add to Address Book."
Now white list your Personal Address Book:
- From the main drop down menu, select "Tools -> Junk Mail Controls..."
- This will launch the Junk Mail Controls window that has two tabs:
- Settings and Adaptive Filter
- Under the Settings tab, update the "White Lists" module by selecting Personal Address Book from the pull down menu and then check mark the box next to "Do not mark messages as junk mail".
- Click OK.
Netscape Mail
Netscape Mail Web-Based Email has no filters and spam protection. Therefore, you can enjoy our email without doing anything further, because it will not be mistakenly filtered.
Outlook 2003
Add epyc@epyc.net to your Safe Senders list:
- On the Tools menu, click Options.
- On the Preferences tab, click Junk E-mail.
- On the Safe Senders tab, click Add.
- In the Add address, add epyc@epyc.net. Click OK.
Mac OS X Mail
- Select Mail | Preferences... from the menu in Mac OS X Mail.
- Go to the Rules category.
- Click Add Rule.
- Type a Description:, such as "Whitelist: epyc.net".
- Make sure the criteria read: If any of the following conditions are met: From Ends with.
- Enter epyc.net to whitelist after Ends with.
- Make the actions read: Perform the following actions: Move Message to mailbox: Inbox.
- Click OK.
- Make sure the rule is executed before other rules that might act on the same message for other reasons by dragging it near the top of the rules list.
- Close the Rules window.
Others
If EPYC email is not getting to your inbox, then we suggest checking your spam folder, bulk folder or junk folder. If you find email from EPYC there, you will need to find a way to inform your mail application that it is not spam.
If you use a Web mail system or application not listed above or you are using a spam filtering application, the instructions for white listing our email address will depend on the specific program you are using. If you access the help files, instruction manual or customer support, there should be instructions on how to do this.
NOTE: If you are using your work email address, you may need to check with your I.T. department or email administrator. Most businesses are now filtering out SPAM before it ever reaches your computer.